A simple  and effective way to be more polite and formal in businss is to replace I want… with I’d like… and Do you want… with Would you like…

Published by HKKS Education

Ken, the author of these posts, has been an Educator for 20 odd years teaching in Canada as well as 13 years in Japan and a short stint in India. He has an M.Ed. in distance education and is always staying current by teaching university courses, helping instructors design their blended and online courses and taking courses. He has just received his Blackboard Certified Specialist in Digital Teaching and two other Blackboard certificates. Keep on learnin'!

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