Corporate Services

Understanding nuance: Replace “want” with “would like”

Using “want” is always direct and sometimes impolite (rude). You won’t (or shouldn’t) hear “want” in retail. For example, “Would you like cream in your coffee?” rather than “Do you want cream?” When using want in the negative, for example “I don’t want cream”, you can usually just say, “no thanks.”  But, in the situation,… Continue reading Understanding nuance: Replace “want” with “would like”